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Hits not matching up between panes

Jeff N
Minted
Posted on Mar 07, '07 at 05:11 pm

I have Session Tracker and Crushes installed. As you can see, I have 24.84.79.211, 190.40.246.6, 208.65.71.34 in Session Tracker, but they are missing in Crushes.

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Is there any explanation for this?

I am currently running Mint version 2.04, Session Tracker 0.96 and Crushes 2.06.

Sam Brown
Third-Party Pepper Developer
Posted on Mar 08, '07 at 02:16 am

Beau has stopped development on session tracker, as Shauns Secret Crush Pepper does a slightly better job.

Jeff N
Minted
Posted on Mar 08, '07 at 07:32 am

I was thinking about that, but if that were the case I’d expect Session Tracker to be missing the data, not the other way around.

Jeff N
Minted
Posted on Mar 08, '07 at 11:39 am

Nevermind, I’m not using Session Tracker anymore.

Impact
Minted
Posted on Mar 08, '07 at 01:45 pm

A note in case someone is interested:

At first I thought Session Tracker was mistakenly counting hits by spiders or something with javascript disabled, but in my server logs I can tell that there’s an obvious (human) browse path. It appears that Crushes is indeed missing certain IPs, as opposed to Session Tracker erroneously counting hits when it shouldn’t.

Jeff N
Minted
Posted on Mar 09, '07 at 11:59 am

I think I’ve narrowed down the problem.

Looking at my server logs, I occassionally get a browse session where the first two or three octects of the IP are the same, but the last octet is different for every server request. I’m guessing that this is due to load balancing, or a proxy server (but really, this is just a guess). For example, a page load would look like this:

94.16.116.3 - [09/Mar/2007:10:31:51 -0500] “GET header” 94.16.116.15 - [09/Mar/2007:10:31:52 -0500] “GET css_file” 94.16.117.12 - [09/Mar/2007:10:31:53 -0500] “GET mint?js” 94.16.116.78 - [09/Mar/2007:10:31:54 -0500] “GET image” 94.16.116.214 - [09/Mar/2007:10:31:55 -0500] “GET content”

94.16.116.215 - [09/Mar/2007:10:31:55 -0500] “GET etc” 94.16.117.76 - [09/Mar/2007:10:31:55 -0500] “GET etc” 94.16.116.187 - [09/Mar/2007:10:31:56 -0500] “GET etc”

Session tracker groups all of these under a single IP, and Crushes just doesn’t see or count them at all.

Would there be a way to get Crushes to count these as well? I hope I’m not asking for too much here.

Jeff N
Minted
Posted on Mar 09, '07 at 12:17 pm

My apologies, I spoke too soon.

Crushes doesn’t count or see certain visitors coming from a single IP address either. I’m going to monitor the browser/platform combinations to see if I can come up with a consistent reason why this is happening.

Shaun Inman
Mint/Pepper Developer
Posted on Mar 15, '07 at 02:46 pm

Neither Session Tracker or Secret Crush should be tracking requests for supplemental files (eg. images, CSS or JavaScript). Could that be the cause of the confusion?

Also, had you updated to the latest version of Mint and Secret Crush at the time of this post? I see a number of hits in Secret Crush that look like they should be grouped but are not. The most recent versions should address that problem.

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