Mint was working fine for me. I checked my Mint Stats a few hours ago and all of a sudden when I just went to check again, I received the following message,
“Mint’s Pepper data appears to be damaged beyond repair.”
WTF?
Mint's Pepper data appears to be damaged beyond repair.
I figured it out. The Downloads Pepper corrupted the data row within the config table.
I had to use a backup of my config table to get Mint working again.
I’m in the process of weeding out the Download Peppers data from the corrupted config. Hopefully I can get it working again because a backup has not been made in a long time and a ton of data is lost
:(
It only took me 2 hours and I got it back to the way it was minus the downloads data!
I have no clue what 85% of the data i just made changes too but its working great now.
I don’t wish this upon anyone!
I am in the process of setting up for the first time and I am having the same error. Is there a quick a dirty way to fix this?
Mint’s doesn’t appear to be installed correctly in your case. If it is Mint is unaware of any Pepper or additional database columns. You will need to use a tool like PhpMyAdmin to drop the Mint related tables from that database and reinstall. Did you have any issues with the Mint Server Compatibility Suite?
I ran the compatibility check and it came back Okay. I have done a clean install several times and get the same results. After the last setup screent and it goes to POST data my Firefox screen is blank and nothing happens.
Do you have access to PhpMyAdmin or some alternate way of viewing the contents or your Mint database? Can you post the names of all the Mint-related tables and their columns?
Same thing has just happend to be. What exactly do I have to do to fix it?
You’ll need to replace your mint__config table with a (hopefully recent) backup using a tool like PhpMyAdmin.
I’ve restored it back to two days ago… is there a fix to stop this happening again?
This is an extremely rare problem (affecting less than 1% of Mint installations) that I have not been able to completely isolate and eliminate. I have been using Mint for more than two years on multiple sites and never experienced the issue.
I believe that the problem stems from intermittent database failure mid-request and have added code to prevent Mint from saving damaged data. Just make sure that you are using the latest version of Mint you are licensed for and if the data is integral to your organization’s operation, setup an automated backup routine (as you would for any important data).
I’ve my Mint and Peppers up to date - but this problem keeps happening to me every night. Should I just uninstall the download counter Pepper?
Every night? Did the problem appear after you installed the Download Pepper? If so, definitely uninstall it and let the developer know that you are having this problem.
Thanks for all the replies so far Shaun. I’ve been using the Download Pepper since January and this problem just started last weekend. I’ve uninstalled it now - but I’m going to miss it as it was great for tracking what files are being downloaded. Is there any alternative?
Actually, the previous post by Dkozikowski was referring to the Downloads Pepper, were you using that or the Download Counter Pepper? It is unlikely that this is a Pepper-specific problem. It’s more likely an issue with the storage engine, MySQL. Have you experienced any problems recently with other databases (eg. being unavailable)? If it just recently started happening every night it’s probably not the fault of a Pepper that you installed in January.
You should probably contact your host and see if they recently changed any of your server configurations (moved your site to a new physical machine, recompiled or updated PHP or MySQL).
It’s Till Krüss Downloads Pepper I was using. I’ve sent him an email to see if anyone else have had any similar problems. I’ve got Steve Smith’s Download Counter installed now to track downloads.
This Pepper problem is the only error I’ve been having with the site at the moment.
I’ll get in contact with my host to see if there’s anything they changed that would have caused this error
Hey guys, I’ve just went to get at my Mint today and have hit upon he same problem.
I’ve only been using Mint for 2 weeks, so haven’t started to delve into the backup/restore process. I assume I’m just going to have to delete the table from mysql and start all over again?
I was using Downloads Pepper and Download Counter as well.
Update: Hmmm in my mint__config table when I go to Edit the Data field it says “Because of its length, this field might not be editable”, and the field contains all the names of the files people have downloaded from my site. Could the number of different downloads available have corrupted the database?
Ah, it may have. The data column was never intended to store an excess of data just aggregates. The column type may need to be changed to increase the amount of data it can hold. I’ll look into this.
Try running this query with PhpMyAdmin:
ALTER TABLE `mint__config` CHANGE `cfg` `cfg` MEDIUMTEXT, CHANGE `data` `data` MEDIUMTEXT;
(You may need to delete all Mint tables and reinstall first if you don’t have a backup to restore from.)
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