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Hello.
I would like to get some advice or help if possible.
Since yesterday for no apparent reason my Mint is broken. When I try to view it keeps asking me for my registration key and even if I put it in + all the required info it keeps coming back to the registration window ?
Any clue on what is the issue ?
Do I have to re-install Mint ?
thx in advance.
Have you had any database outages recently? It looks like your configuration and Pepper data have become corrupted. As a result Mint thinks it has not been installed.
Have you made any backups recently? If so you should remove any tables prefixed with mint_ (or the table prefix you specified in config/db.php) from the database and rename the backup tables by removing bak_<num>_ from the table names.
If not, you will need to remove the existing Mint tables and then reinstall.
Fantastic Shaun.
I will try that later when I get back home.
THX!!!!
I’m getting almost the same error but instead of asking for my activation key, it does for my login and password. When I login I see Mint’s main page but when the panels load I can see the login box inside them.
It worked great until a pair of days ago.
Malkav, this is a completely different problem.
Logging in only to see the login form in each pane (or when you click on a tab/filter within a pane) is usually a symptom of a cookie problem.
Did you install any new Pepper a couple of days ago? Have you recently changed your Mint email/password?
No, everything was the same as when it worked. I’m going to try with a new DB and if that works I’ll try to import the old data. I’ve tried logging in from different computers, IPs and so and I always get the same result.
Thanks anyway.
This wouldn’t have anything to do with the database. Try adding ?errors to the url your Mint install after logging in. Do you see any PHP errors?
Yes, I get this, twice:
Warning: Cannot modify header information - headers already sent by (output started at /home/manicomi/public_html/mint/config/db.php:2) in /home/manicomi/public_html/mint/app/lib/mint.php on line 2386
And you’re right, it’s got nothing to do with the DB.
Check line 2 of db.php for white space.
At least, that’s what it means when you see that error with WordPress files.
Yup, that whitespace was preventing the login cookie from being set. Glad to hear its fixed now.
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