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Does anyone know how accurate the downloads peppers are? I have both installed. It’s just I have like 58 hits on a page, and only 21 downloads. The whole point of the page is the download. I know that I’m going to get people who go there and leave after 1 sec though.
check your server logs for the download filename and you will get an exact statistic about how many downloads you had to compare with the pepper’s count.
Ok I checked my server logs and using my latest song as an example, it says in Mint that it has been downloaded 7 times. That makes my skin crawl because Mint also says 17 hits on the page.
OK, so that could be but I check my GoDaddy server logs and it says my latest song has been downloaded 28 times. What’s going on?
Do bots download things? Or can they trigger a download? I looked on my GoDaddy stats and it show page hits coming from some kind of wacky China place (not that China is wacky, the location it showed was). I also get a lot from Cupertino, CA which I think are bots.
Anybody have any insight?
Ok. I’ve been tracking my downloads and they are waaaay off from my server count. Makes me wanna cry. I want Mint to show me the correct number of downloads.
This is just a shot in the dark, but does your download tracking pepper utilize a unique URL to track downloads? For example, my past experience with the Downloads Pepper is that it requires URLs to be in this form:
yourdomain.com/mint/pepper/orderedlist/downloads/download.php?file=http%3A//yourdomain.com/yourfile.zip
While you can do your best to have this URL on your downloads page and share it with other interested parties, that means that Mint will not be able to count anyone who directly accesses yourdomain.com/yourfile.zip
I think the problem that you’re encountering, if I’m right of course, is that your server logs see both yourdomain.com/mint/pepper/orderedlist/downloads/download.php?file=http%3A//yourdomain.com/yourfile.zip and yourdomain.com/yourfile.zip as access to the same file, but the downloads pepper can only counting people who access the special URL.
I guess that could be… but if people are giving out the url of my song (which is a free download so that’s fine with me), it should be the long url people are using to download the song.
It’s hard for me to believe I’m the only one seeing this issue. I guess I could be doing something wrong, that’s never out of the question! :)
Yes, but you’re still relying a human variable. Even if you told them exactly which URL to share, it doesn’t mean that they won’t cut out the tracking portion and simply share the direct link to the file.
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