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Hello,
I just purchased mint about 20 minutes ago through PayPal. I got the PayPal receipt but nothing else. I went to my account page where my license is supposed to be, but nothing was there. So I figured I’d give it another shot and paid another 30$, but still nothings there.
Just as a side note, my PP email and the email I registered with are different.
Could you please reverse one of the transactions and email me the download info?
Thanks!
Hey,
Alright, just got the key :D Guess there was just a delay in the system. Think you could still confirm the reversal on the second 30$ transaction for me, since both were for the same domain?
Thanks!
There was no need to issue a dispute on PayPal over this. Your duplicate payment was refunded as soon as the issue was brought to my attention.
In the future an email through the contact form is the prefer way to resolve payment issues like this.
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